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The same APIs and processes are also used to modify or cancel held bookings for NDC."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"workflow-to-exchange-tickets-or-modify-held-booking","__idx":1},"children":["Workflow to Exchange Tickets or Modify Held Booking"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["The NDC exchange workflow shops for a new itinerary to update the currently ticketed itinerary. Supported only for automated exchanges only, in which the TripServices APIs are used for all steps of the exchange."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["This same workflow also supports changing the itinerary on a held booking."]},{"$$mdtype":"Tag","name":"div","attributes":{"className":"md-table-wrapper"},"children":[{"$$mdtype":"Tag","name":"table","attributes":{"class":"doc-table md","className":"md"},"children":[{"$$mdtype":"Tag","name":"thead","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Step #"},"children":["Step #"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Booking Workflow Step"},"children":["Booking Workflow Step"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Description and Notes"},"children":["Description and Notes"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"API Reference"},"children":["API Reference"]}]}]},{"$$mdtype":"Tag","name":"tbody","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["1"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Post-Commit Workbench"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Initiate a workbench for the existing booking."]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Post-Commit Workbench API Reference"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["2"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Reshop"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Search for a new itinerary for either a held booking or to exchange a ticket."]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Reshop API Reference"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["3"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Reprice"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Confirm pricing on a selected offer from the Reshop response and add that offer to the workbench."]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Reprice API Reference"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["4"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["may be optional or required"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Form of Payment"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Add Form of Payment may be required in the  case of an even exchange or an add collect (the new price is greater than the original). Some NDC carriers require tickets to be issued at commit while others support booking now and sending payment later. See the ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/docs/flights/guides/exchange-refund-and-void-guide#exchange-void-cancel-refund---support--workflows-for-tickets"},"children":["Support Table and Workflow Summary"]}," in the Exchanges Guide for details."]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Form of Payment API Reference"]}]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["5"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["may be optional or required"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Payment"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["May be optional or required depending on carrier rules. See Form of Payment in the row above."]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Payment API Reference"]}]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["6"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Modify"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Required."]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Modify API Reference"]}]}]}]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"workflow-to-refund-ticket-or-cancel-held-booking","__idx":2},"children":["Workflow to Refund Ticket or Cancel Held Booking"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["The NDC refund workflow first determines whether any refund value is available for a ticket, and then cancels the ticketed itinerary."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["To cancel a 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